You’re in Very Good Hands! Massimo Villas have been putting our heart into your villa stay for over 18 years

For a truly memorable and relaxing villa holiday, we can provide more luxury to your villa stay with an additional level of service. By upgrading to a ‘Plus ’ or ‘Plus Gold’ level of service, you can choose to have more of a concierge experience. The upgrades are available to those renting a villa in the North Sicily (Cefalu) and also a selection of villas in other parts of Sicily. Please don’t hesitate to contact us to discuss your upgrade requirements. Our team is determined to provide the ultimate personalized service for high-end clients

Every Stay Includes

  • A dedicated pre-arrival concierge service
  • A complimentary aperitif on our wine shop
  • Utilities (gas, water, electricity), unless otherwise stated
  • Towels, pool towels and bed linen
  • Arrival and departure cleaning
  • Welcome, Gift.
  • A local representative on call 24/7 in case of emergency. Your local representative will also meet you once during your stay (on your arrival weekend) to help you to settle in, explain Health & Safety and answer any questions you may have regarding the villa. (In some cases a local representative is not required as the villa will have its own competent, regional manager).
  • A comprehensive information guide to the villa (Villa Book)

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Massimo’s Plus :

Seamless support throughout your stay Includes all the Villa-Basic service, as well as:

  • A dedicated local concierge whose knowledge provides you with invaluable assistance and recommendations during your stay, including restaurant and chauffeur bookings.
  • A light supper on your arrival evening pre-prepared.
  • An introductory morning orientation tour of the local area with your local representative on your arrival weekend – the best way to familiarise yourself with the local area (own transport is required if the villa is not within walking distance)
  • A complimentary pre-arrival grocery shopping service. Simply tell us in advance which groceries you require and your concierge will pre-stock the villa accordingly (the cost of groceries excluded).
  • Baby cot and Baby chairs included
  • Late Check-in
  • A mid-week maid service
  • A mid-week linen and towel change

Massimo’s Plus Gold :

Creating your ultimate stay with complete convenience... Includes all the Plus service, as well as:

  • A continental buffet-style breakfast provided on your first morning, including a selection of bread and fresh pastries, cheese, meats, fruit, yoghurts and fresh fruit juice
  • A pre-stocked drinks fridge (typically consisting of four bottles of wine, beer, soft drinks, juices, mineral water)
  • Fresh flowers and initial provisions, including (jam, sugar, olive oil, tea, coffee, vinegar as well as cleaning provisions)
  • Luxurious toiletries for each bathroom set up for your arrival
  • A complimentary home cooking service for lunch or dinner, once during your stay. (pre-booking necessary; the cost of groceries excluded)
  • Late Checkout with relocation to a hotel in the area to spend the day until the departure time
  • Priority line for car rental at the airport (only if car rental is made directly with us)
  • Handling of cases for loss of baggage

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